Title VI Compliance

Notifying the Public of Rights under Title VI

Hearts and Hands; Faith in Action, Inc. operates its programs and services without regard to race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964.

To obtain additional information about your rights under Title VI, contact Hearts and Hands; Faith in Action, Inc. at (716) 406-8311.

If you believe you have been discriminated against on the basis of race, color, or national origin by Hearts and Hands; Faith in Action, Inc., you may file a Title VI complaint by completing, signing, and submitting the agency's Title VI Complaint Form.

How to file a Title VI complaint with Hearts and Hands; Faith in Action, Inc.

To obtain a Complaint Form from Hearts and Hands; Faith in Action, Inc., contact:

Liz McGough
Title VI Coordinator
Hearts and Hands; Faith in Action, Inc.
1412 Sweet Home Rd., Ste. 12
Amherst, NY 14228
(716) 406-8311 ext 112

In addition to the complaint process at Hearts and Hands; Faith in Action, Inc. complaints may be filed directly with the:

Federal Transit Administration,
Office of Civil Rights, Region VII
901 Locust Street, Suite 404
Kansas City, MO 64106

Complaints must be filed within 180 days following the date of the alleged discriminatory occurrence and should contain as much detailed information about the alleged discrimination as possible.

The form must be signed and dated, and include your contact information.

If information is needed in another language, contact the New York State Public Transportation Bureau at (518) 457-8335 or the Office of Civil Rights at OCR_TitleVI@dot.state.ny.us to arrange for the accommodation. Please allow two (2) business days to arrange for the accommodation.

Title VI Program Plan

Title VI Complaint Form